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Read These Terms Before You Use a8888

These terms set out what you agree to when you open an account and use our platform — including deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what conduct we expect.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsSubject to local law and eligible regionsUpdated terms replace all previous versions
a8888 Read These Terms Before You Use a8888
TERMS CONTACT

Reach Us About Any Terms Question

If something in these terms is unclear — whether it is about your bKash deposit history, a pending Rocket withdrawal, or an account restriction — our support team is the right place to start. Contact us through the channels below and we will walk you through the relevant clause and what happens next.

Team online

Live Chat

Open the chat icon on any page of your account. Describe your terms question and our team will pull up the relevant section and respond directly.

Email Support

Send a written query to our support address. Useful when you need a written record of a terms clarification, especially for wallet or withdrawal disputes.

Account Help Centre

Find answers to common terms questions in our Help Centre — search by topic such as withdrawal rules, account limits, or wallet verification steps.

HOW WE OPERATE

How We Apply These Terms on Your Account

These terms are not abstract policy — they shape real actions on your account every day. Here is how we apply the key areas so you know exactly where you stand.

Wallet Verification

When you link a bKash, Nagad, or Rocket number to your account, we verify it matches your registered name. Mismatches pause withdrawals until the detail is corrected through account support.

Account Security

Your account is protected by a login OTP sent to your registered mobile number. Never share your OTP or password — any access using your credentials is treated as authorised under these terms.

Data Retention

We retain your account data, transaction records, and wallet history for as long as your account is active and for the period required after closure. You can request a summary by contacting support.

Requesting Changes

To update your registered mobile number or linked wallet, contact support with proof of identity. Changes take effect after verification and are logged on your account record.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply. If your question is not here, reach out through live chat and we will point you to the right section.

Yes. Every transaction on your account — including deposits and withdrawals via bKash, Nagad, and Rocket — is governed by these terms. Wallet limits and processing rules are also covered.

No. These terms allow only one account per person. If duplicate accounts are found, we may close the additional account and review any associated transactions under our standard process.

Stop using your account and contact our support team. Continuing to log in or transact after a terms update is treated as acceptance of the revised version.

Contact our support team via live chat or email. We will pull your account transaction records and wallet history and share them with you in line with our data retention rules.

Yes. Access and eligibility depend on your local law and the eligible regions we support. Bangladesh access is subject to local law. If you are unsure, check with our support team before depositing.

A paused withdrawal usually means wallet verification is incomplete. Contact support, confirm your wallet number matches your registered name, and the team will clarify the next step.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.