What We Collect and Why We Hold It
When you register, we collect your name, contact details and the wallet identifiers you use — whether that is your bKash number, Nagad account or Rocket mobile number. These are stored to process deposits and withdrawals, verify your identity as required, and send you account-related messages.
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We also collect device and session data automatically: your IP address, browser type and pages visited. This helps us detect unusual login attempts and keep your session secure. We do not collect more than we need, and we do not sell or rent your personal data
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to marketing companies. Payment transaction records — including amounts sent via bKash, Nagad or Rocket — are retained for as long as required by our operational and compliance obligations. If you close your account, we will explain exactly which records we are required to keep and
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for how long. Our data handling applies to all accounts regardless of whether you access us from Dhaka or elsewhere in Bangladesh, subject always to what local law and your eligible region permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.